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Note on Turnaround Times

Please note that all turnarounds are approximate.

We are open for business Monday - Friday 11:00 to 6:00 and Saturday - Sunday 12:00 to 5:00. Face masks are optional for vaccinated and boosted customers.

If you wish to call ahead, we can prepare your order for quick pickup.

Current turnaround times:

  • Digital prints - 3 business days. (No Saturday pickups.)
  • Film processing - 3 business days.
  • Fine Art - 4 business days.
  • Canvas - 7 business days.
  • Metal - 8 business days.
  • Mounting will add additional time.

Turnaround for Print Orders

Current turnaround time for print orders sized up to 12x36 and placed using our online ordering system is two days at 5pm, Saturday at 4pm. For example, orders placed Monday are available Wednesday at 5pm. Orders placed Friday are available Monday at 5pm. Rush orders are usually available for an additional 25% - 50% surcharge.

For small print orders of sizes up to 12x36 (placed before 2pm Mon-Fri, 1pm Sat), same day turnaround is usually available for a 100% surcharge.

Add 1 additional day for prints larger than 12x36. Add 2-3 days for Fine Art/Giclée, Canvas prints, and Metal prints up to 12x18. (Metal prints larger than 12x18 are 5 additional days.) Mounting your prints adds 2 to 3 days depending on type of mounting ordered.

Turnaround for Digital Print Orders up to 12x36

Order turnaround times

Note: Saturday pick up is 4pm.

Turnaround for Film Services

Film processing services are approximately 3 days once received. Larger orders and high resolution scans may take longer. Photoworks will email you a confirmation when your film arrives at our lab. Your files will be sent via email with a download link - note the link expires in 14 days. You can select from several return shipping options, including FedEx with tracking.


Orders due on a weekend day will ship Tuesday. Note: retail store open Sundays, online store open Sundays. All Dropbox or WeTransfer orders will receive an email with the order due date within 24 hours.

We are currently only shipping to addresses in the US via US Postal Service or FedEx.

Sales tax is charged on all orders that are picked up or shipped to addresses in California. To check the status of any order please contact us.

Resale Customers

We charge sales tax on all orders shipping within California. If you are a resident of California and have a Resale Permit, you may put that information on file with us, and we will not charge sales tax on your orders. To put your Resale Permit on file with us, please fill out the Resale Certificate form, sign it, and then email it to Please use the email associated with your account.

After the permit information is on file, you will be able place "tax exempt" orders. Please allow 3-5 business days to process. If urgent, contact us.